The latest data released by the Ministry of Commerce shows that in the first 10 months, the United States ranked first as the source of China's offshore service outsourcing, with an execution amount of 159.11 billion yuan.
Regarding this, Zheng Jinrong, a third level researcher at the China Service Outsourcing Research Center, stated that there is still enormous potential for cooperation between China and the United States in service outsourcing, which is gradually shifting from cost driven to technology driven. The complementarity between the two countries in areas such as digital economy and green technology still provides broad space for cooperation.
Zheng Jinrong introduced that in the past 20 years, the cooperation between China and the United States in service outsourcing has gone through the baptism of global economic changes and the new generation of information technology revolution, from its inception to maturity, and has become an indispensable part of the economic and trade relations between the two countries. This process not only promoted the transformation and upgrading of China's service outsourcing industry, but also provided efficiency improvement and cost optimization solutions for American enterprises, and wrote a model of cooperation in the global value chain reconstruction.
Data shows that since the establishment of the China Service Outsourcing Statistical Survey System in 2009, the service outsourcing business between China and the United States has been growing rapidly. The execution amount of offshore service outsourcing between China and the United States increased from 2.81 billion US dollars in 2009 to 31.59 billion US dollars in 2024, a growth of 11.2 times.
The original intention of China US service outsourcing cooperation is rooted in the objective needs of market laws and innovation efficiency. Although facing many challenges such as China US trade frictions, geopolitical frictions, technological barriers, and supply chain restructuring, the foundation of cooperation between the two sides - complementarity and innovation driven factors - has never changed, "said Zheng Jinrong.
In Zheng Jinrong's view, the current cooperation between China and the United States in service outsourcing has gone beyond simple service trade and evolved into a deep integration of technology, talent, and standards. Against the backdrop of digital transformation and global supply chain restructuring, China US service outsourcing cooperation is moving towards a new stage centered on digital technology services. It is expected to shape a new pattern of global digital service outsourcing cooperation through technological collaboration, rule docking, and ecological co construction.
On the one hand, cooperation in digital technologies such as AI is expected to further deepen. American companies rely on China's rich application scenarios to optimize algorithm models, such as OpenAI collaborating with Chinese e-commerce platforms to develop multilingual customer service robots and explore "human-machine collaboration" outsourcing models; Chinese and American companies jointly develop the "AI Trainer+Human Expert" model for high-precision outsourcing services such as medical imaging diagnosis and legal document review.
On the other hand, China and the United States have broad prospects for cooperation in new energy technology services. China's technology in the fields of new energy vehicles, photovoltaics, and new energy batteries is at the forefront of the world, and upstream and downstream technical services in the new energy supply chain will become an important breakthrough for Sino US service outsourcing cooperation. At the same time, ESG standards have become a core consideration for cross-border outsourcing, and green data centers and carbon reduction supply chain management have become new topics for cooperation. China and the United States can transform environmental governance into a new growth point for service outsourcing through standard co construction.
In addition, if China and the United States can break through the bottleneck in cross-border data flow, it will also promote the development of digital service outsourcing. China is actively promoting its accession to the Digital Economy Partnership Agreement (DEPA) and exploring mechanisms for cross-border data flow. In the future, it is expected to reach further cooperation with the United States in areas such as data sovereignty and privacy protection.
Faced with trade frictions and economic cycle fluctuations, China and the United States need to use more open institutional connections and flexible cooperation models to transform the 'mutual benefit' gene into risk resistance and resilience cooperation to cope with uncertainty. Only in this way can the win-win results accumulated over 20 years of cooperation become the cornerstone of future digital service cooperation, "said Zheng Jinrong.